T-Mobile General

[ericsandgo]

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babycakes90 wrote:

phoenix az here as well.. still cannot receive calls or texts. going 3 days now.

clearly the problem is not fixed if multiple people are still having problems.. ugh! i just want my service back, this is beyond inconvenient!

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3 days?  the problem arose yesterday afternoon, how do you get 3 days?

[babycakes90]

i am figuring it started tuesday afternoon, wednesday, and now coming up on thursday.. not counting hours just days of the week its effected me. hopefully it wont be tmrw as well though..

[jenmarli77]

i'm wondering, Eric do you like WORK for T-mobile?

[ericsandgo]

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jenmarli77 wrote:

i'm wondering, Eric do you like WORK for T-mobile?

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Nope, just been an IT professional for enough years to have realistic expectations about the "in"fallibility of technology and the people who run it.

And also feel, if people are going to **bleep** about something, they should probably have read what their contract says about it first.

[stevenjcarney]

Wow, this gal is really nice.

[gmlongjr]

It's 1:20am EST on 11/05/2009.  Still no inbound calls or texts for me - it's been since about 8pm on 11/03/09.  What gives????

[stevenjcarney]

It's 10:20 pm here, haven'thad a text for about an hour and a half, able to make calls. Called tech, she said she'd do a cancel location. Maybe it'll work.

Woo $5 comp! YES!

[jenmarli77]

i am definitely looking into a different carrier after my 2 yr contract is up...

[Ldh247]

Thats because you don't have a contract with them. I have been with Tmobile since they were voicestream so I haven't had a contract for years. My husband upgraded my phone and then put me on a 2 year contract, since then I have had nothing but problems (billing, dropped calls, etc)

[paulbryanwalker]

It is now 01:26 on the 5th and I do not  have Internet access on my phone. I don't have to have it right now, but as a point of reference to the technicians that thought it was completely fixed everywhere. Good luck guys; and yes, I have restarted my phone. 

[jenmarli77]

yes my sister and brother in law had been with voicestream and then it got switched to T-mobile ans nuthin but problems after that for them. I started with t-mobile only 6 years ago but they are starting to really bother me. More problems in the last year than in the 5 years before that. I am definitely looking into a different phoen company...

[Les1952]

Dear Representatives;

As a long time customer; constantly being praised as being one via telephone calls; I wish to know what occurred in New York City from about 7:20 pm to 7:50 pm. I know for a fact that most of New York City was affected. Thank you.

[sedorsn]

im STILL not abel to recieve a text or get an incoming call. but if i try to text anyone or call them they get it. i'm beyond HATING this now because pretty much everyone else i know has full service again, even my parents who dont need their phone 99% as much as me!

[codymessick]

Agreed.  If you don't fix this problem right now, I will complain about you to every single person I ever meet, and will NEVER go through you guys again.  This is bull**bleep**, do your **bleep** jobs you idiots

[groundloophum]

This is obviously not fixed.  In fact, it just started for me (Eugene, OR).  This is immensely disappointing, as I've only been with T-Mobile a few months, and unless significant compensation is offered I will be looking into dropping my contract based on your incompetence.

-Robin

[Jtruzman]

I'm in Portland,Or and this just started after midnight for me (thursday) It's 1:04am and I am still without service. I have been with the company almost 4 years and this is a first for me. What sucks though is that I was actually using my phone when this happened. I hope this is resolved by morning or else you guys are gonna have A LOT of angry customers =P

[Nifer]

T MOBILE YOU GET ABOUT 300 A MONTH BETWEEN ALL THE LINES ON MY ACCOUNT- WE HAVE BEEN WITH YOU FOR SEVERAL YEARS BY MY CALCULATIONS YOU HAVE GOTTEN AT LEAST $10,000 FROM US JUST FOR SERVICES NOT INCLUDING PHONES AND ASSORTED BULL THAT GOES WITH IT ALL

YOU ARE LYING ABOUT IT BEING FIXED....MY PHONE BEGAN WORKING JUST LONG ENOUGH TO GET MY HOPES UP AND NOW I HAVE NO SERVICE AGAIN...I CANNOT GET ANY CALLS OR TEXTS IN, I CANNOT MAKE CALLS OUT...I HAVE A $300 ALARM CLOCK AND CALENDAR.....

BECAUSE OF YOU, TUESDAY I HAD TO WALK THROUGH A REALLY CRAPPY NEIGHBORHOOD AND ALMOST GOT MUGGED--THIS WAS BECAUSE ON THE TRAIN RIDE HOME MY PHONE JUST STOPPED WORKING...BUT AT LEAST IT SAID I DID NOT HAVE SERVICE.....YOU FIX THAT...NOW IT SAYS I HAVE SERVICE....BUT I STILL DO NOT....I NEED MY PHONE....I CANNOT CALL ANYONE WITHOUT IT.....I AM ALWAYS ON THE GO AND MY LIFESTYLE REQUIRES MY PHONE....SO WHEN I CANCEL AND YOU TRY TO CHARGE ME FOR DISCONNECTION AND I TAKE YOU TO COURT BECAUSE YOU FAILED TO HOLD UP YOUR END OF THE CONTRACT AND SUPPLY RELIABLE SERVICE....YOU WILL BE SHOCKED AT THE OTHERS THAT JOIN MY CLASS ACTION LAWSUIT AND HOPEFULLY YOU WILL RE-PAY ALL THE PEOPLE YOU ROBBED BEFORE WE DRAG YOUR ASS THROUGH COURT

I HOPE THE PARTICULAR MEMBER OF YOUR COMPANY THAT POSTED THE LIES ABOUT IT BEING FIXED GETS A VERY ITCHY VD...AND THAT EVERYONE OF YOUR CEO'S GO TO JAIL FOR THEFT

[jass1989]

Lane County without service, Junction City Doesn't even access Tower network although FID is being tx from tower

@Nifer Some things happen, It's best to let them know where the issue is so they can fix it, who knows maybe some hacker from Verizon got in and messed up there servers, Maybe they did think they had the problem fixed.

[Nifer]

the problem started about 5:30pm Tuesday Night in the pa/nj area

[cryssexy1985]

I'm in Oregon and having the same problem, how long am i going to be without a phone?!!