fate711 wrote:Dallas, Texas
T-mobile Dash
Wireless controls -> Mobile networks -> Network operators -> t-mobile
Error message:
"Your sim card does not allow a connection to this network"
I vote for a 1 month credit.... Anyone else agree?
Can't say I agree with deserving a free month of service for an hour of outage. Sorry, that seems like a ridiculous request.
9 Years for me and 2nd outtage i experienced.... Data is back up for me on my g1 in West Palm Beach FL but i still cannot receive calls. I rebooted 4 times so far.
As far as being compensated... hog wash! are we that addicted to our technology that we cannot live without our cell phones for a few hours? Really people, i understand the business thing and the whole losing money thing since i too own my own business and rely on my phone but most of my customer are out as well. Everyone understands when we have little hiccups in the system... C'mon... are you that much of a slave to technology... sheeeshh 20 years ago most of didnt even OWN a cell phone and we got along just fine! Really,,, examine your life if this is that much of a problem for you! There's help out there 
***Please Ensure Your Successfully Able to Send/Receive Text Messages Before You Report Your Service Back Up***
I'm sure everything will be restored soon, this is my second outage here in KY this year.
T-Mobile shares towers with Bluegrass Cellular around here and we had an ice storm earlier this year, the store manager at my local Bluegrass store told me a story about what went on and why I didn't have service when their customers had service the whole time.
She told me the T-Mobile guys pulled up to the tower while the Bluegrass guys were there keeping their generator full of fuel and the T-Mobile guys discovered their generator was out of fuel and never came back to fill it up, I was out of service for 3 days.
shorty wrote:9 Years for me and 2nd outtage i experienced.... Data is back up for me on my g1 in West Palm Beach FL but i still cannot receive calls. I rebooted 4 times so far.
As far as being compensated... hog wash! are we that addicted to our technology that we cannot live without our cell phones for a few hours? Really people, i understand the business thing and the whole losing money thing since i too own my own business and rely on my phone but most of my customer are out as well. Everyone understands when we have little hiccups in the system... C'mon... are you that much of a slave to technology... sheeeshh 20 years ago most of didnt even OWN a cell phone and we got along just fine! Really,,, examine your life if this is that much of a problem for you! There's help out there
3 months here, and this is the 2nd outage already.
Wut?
Zobmie wrote:My view on service outages is as follows. Tmobile has no qualms charging when you can use your service, but don't. So I don't see the problem with expecting recompense when you want to use the service but can't.
A prorated credit to the bill is, I believe, reasonable.
I am not saying no compensation should be the option, but for those asking for a free month of service...
Lets say your bill is $100 (just for a nice round number) divide that by 30 days in a month, which means service per day costs about 3.33.Most of us are already getting service back, and 3.33 would be the cost of a full day of service.
And I am sure everyone is going to say their phone is for business, and they have lost hundreds, thousands, if not millions worth of business during the few hours of outage, or that their bill isn't $100 a month, instead it is $600.
Technology isn't perfect, don't count on it to be.
But I will say for SK users, my heart goes out to you. It has been a rough month, just try to remember is wasn't T-Mobile that went out last time, even though I know that doesn't soften the blow.