Help & How To

[Dominic]

Sidekick Contacts FAQ

Here are some tips you may find helpful when rebuilding your address book contacts: 

NOTE: DO NOT pull your battery or reset your device at any time unless absolutely necessary.

How to rebuild your contacts from your computer's addressbook using "vCard"

• Your Sidekick is capable of importing contacts saved in vCard format. A vCard is like an electronic business card often found attached to e-mail messages, but can be exchanged in other ways. They can contain name and address information, phone numbers, URLs, logos, photographs, and even audio clips.
• If you have contacts in Vcard format, you can e-mail, text, mms, or Bluetooth those contacts to your device. Once received, you can click “Import" on the Vcard and it will be added to your address book.
• Many popular Personal Information Manager (PIM) applications such as Microsoft Outlook can export address book information into vCard format. If you use one of these applications on your computer you may be able to export the address book entries and e-mail them to your @tmail.com address.
• If you have e-mail accounts with gmail, yahoo, or AIM you can use their 'export contacts' function to convert and send the contacts to your @tmail.com address in vCard format.

If you do not have your contact information stored in a PIM application or via any other e-mail service, you may still be able to use other methods of recreating your contact list. Alternate options provided below:

How to view previously called/messaged numbers from My T-Mobile

1. Log-in to MyT-Mobile
2. Under Manage at the top left select Billing & Payments
3. In the left pane click see bill summary
   You may now interactively view the calling history for each line on your account OR click print format for the traditional layout.

If you have a T-Mobile phone or device that you've used previously, you may still have some contacts on that device.

How to copy contacts from a previous T-Mobile phone/device to your SIM

NOTE: Use these steps only if you have lost your contacts due to a device reset, battery pull, etc. Removing the device battey can result in loss of personal information stored in device memory.

1. Turn off your Sidekick device
2. Once the device is off, remove the battery and remove the SIM card
3. Insert the SIM card into the previous device and power on the device
4. Check the address book of the new device to see if any contacts appear
5. If contacts do appear, transfer the contacts onto your SIM card
6. Once copied, place your SIM and battery back into your Sidekick and power on

How to copy SIM contacts to your Sidekick:

1. Select the Address Book
2. Press Menu
3. Scroll to and select View
4. Scroll to and select SIM Card
   NOTE: To safeguard against future contact loss, you may want to add your contacts to your e-mail program and send the contacts to your Sidekick as a Vcard file.

Once you get contacts on your Sidekick or if you currently have contacts on your Sidekick, you should back them up to your sim card.

How to backup contacts by copying contact entries from the phone memory to the SIM card:

1. From the Jump screen, scroll to and select Address Book.
2. Press the Menu key. 
3. Scroll to the contact you want to move to your SIM card. 
4. Press the Menu key. 
5. Scroll to and select Copy to SIM card. 
6. A 'Copy to SIM Card' window appears. 
7. Select Done.

Message Edited by Dominic on 10-14-2009 09:19 PM