Help & How To

[Will]

[HOW TO] Calendar, To Do List, and Notes Restoration - 11/05/2009

Sidekick customers can now restore their calendar, to-do list and notes that were previously lost as part of the Danger/Microsoft service disruption.  Use the following steps to restore your Calendar, To Do List, and Notes:

1. Login to My.T-Mobile using your Sidekick account
2. Select Restore Your Info
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   NOTE: If you do not see the Restore Your Info link, click the Not your phone? link under the device picture. Choose a Sidekick device from the available devices. Once selected, the link should appear
3. Select Calendar, To Do List, or Notes as applicable.
   NOTE: You can use Select All as well
4. Click the Sync button
   
   

5. You will get a message stating your info will be restored in up to 2 hours

[HOW TO] Picture Restoration - 11/09/2009

1. Login to My.T-Mobile using your Sidekick account

2. Select Restore Your Info

NOTE: If you do not see the Restore Your Info link, click the Not your phone? link under the device picture. Choose a Sidekick device from the available devices.

3. Enter your e-mail address address under "Get your photos sent to you".

NOTE: If you would like your pictures sent to your Sidekick as an MMS (Picture message) enter your tmomail.net address. If you have not changed your tmomail.net address, your default address will be your 10 digit mobile number without the dashes. Example: 5055551234@tmomail.net

4. Click Submit.

5. You will receive a confirmation.