ARCHIVED - Help & How To

[hughesonthenet]

Greetings!

While I'm eagerly awaiting my G1, I have a question.

I have a typical gmail account, as well as personal domain hosted by Google Apps where I use gmail for that domain.  Can the G1 be registered using the Google apps hosted account?

Thanks in advance!

[tarpshack]

Before you can use the Tmobile G1 you must log into the device using a Gmail account. After logging in, though, you do not have to use your Gmail account again if you do not wish to. Once you do log into T-Mobile G1, your Gmail and Google Calendar will all sync to the device.

It does not appear you will be able to use merely a registered email. Only Gmail accounts will work.

***removed invalid HTML***

Message Edited by TMo_Will on 10-18-2008 01:11 PM

[vegasG1]

Hi gang,

Bump for this question, please. 

I'm a Google Apps user -- GA hosts my business domain's email, calendar, docs, etc.

So, can I use Google Apps email (@mycompany.com) instead of one of my @gmail accounts?

http://www.google.com/apps/intl/en/business/messaging.html

TIA!

[NYCdroid]

I have been researching this issue myself as well. According to the forum thread below, and threads I've read in other places, the answer is YES. I have not personally tested this, but others that have are saying it works fine.

http://forums.tmonews.com/index.php?topic=2369.0

[hopkimi4]

I just got my G1 phone and tried to set it up with a Google Apps Hosted Domain and got an error message.  I called Google Apps tech support and was told that I could not use a Google Apps Hosted Domain account with the phone and must use a regular gmail account.

Anyone else have this experience?

[vegasG1 · Accepted solution]

I'll have my phone in the morning so we'll see if it works.  Sure hope so!

The post  above yours contains a link.  The target page is worth reading -- here's part of what you'll find there.

----------

From: chaz
Subject: Use of Google Apps service with T-Mobile G1?
Date: Thu, 25 Sep 2008 11:23:24 -0700

I currently have a Hosted Exchange service for use with my personal domain name email.  I've just pre-ordered the new T-Mobile G1 (Android smartphone) and noticed it requires a Gmail address.  If I move my personal email over to Google Apps, will that personal domain email work with the G1 as a 'Gmail' address?
________________________________
from: The Google Team <apps-supp...@google.com>
to: chaz
date: Tue, Sep 30, 2008 at 11:08 AM
subject: Re: Use of Google Apps service with T-Mobile G1?

Hello Chaz,

Thanks for your message. Google Apps for your domain are fully supported on the G1 Android enabled phone. You should not have a problem.

Thanks for your continued support, and have a great day.

Sincerely,
Alex
The Google Apps Team

[vegasG1]

More from the same conversation ...

_________________________________

from: chaz
to: The Google Team <apps-supp...@google.com>
date: Tue, Sep 30, 2008 at 2:45 PM
subject: Re: Use of Google Apps service with T-Mobile G1?
That's great, but are you sure? according to this link, personal
domains using google apps work only in the browser, and a @gmail
account must be used to initialize the G1:
http://www.mobilecomputermag.co.uk/20080930945/t-mobile-g1-android-sm...
_________________________________
from: The Google Team <apps-supp...@google.com>
to: chaz
date: Tue, Sep 30, 2008 at 3:10 PM
subject: Re: Use of Google Apps service with T-Mobile G1?
Hello Chaz,
Thanks for your reply. Yes, they will work. Google Apps accounts and
Gmail
will be supported equally.
Enjoy the new phone.
Sincerely,
Alex
The Google Apps Team

[loonymike]

Yes it works with a hosted account. I used my full email address as the login and it worked.

[hopkimi4]

loonymike , what applications do you have enabled for your hosted account?

[syrusfrost]

I registered with my Apps hosted account without a problem.

[benji]

It's working fine for me as well.

[moshadee]

not for me. I've been trying to figure this out myself also.  I actually visited the store today to pay my bill and I asked how to and know one even knew the answer lol.  They simply told me to call tech support.  Their were like 10 g1 workers there too lol

[moshadee]

alright i just figured out to receive emails from my google apps directly to my phone! follow the instructions at this link.

http://mail.google.com/support/bin/answer.py?answer=13287

[benji]

Not sure why you're doing it that way, is it because you don't want your Hosted Google Apps as your primary account on the device?  What you described is how to add it as a secondary account, email only, no contacts or calendar syncing.

When I first turned on the device, I put in my custom domain name which is hosted with Google Apps and it's what I'm syncing with.  No issues, no errors, and no POP3/IMAP settings

If you're using your device already, that means you've initialized it with a different account, probably one that ends with @Gmail?  If so, then no, you can't add your Hosted Google Apps account as at this time, the device works with only 1 account.  You'll need to reinitialize it back to factory settings and start over, adding your Hosted Google Apps login at startup.

If for some reason this isn't working for you, it's not T-Mobile that'll assist, it's Hosted Google Apps support -- only available if you're a paying subscriber. 

[moshadee]

when i tried to make my google apps email my primary account it said it couldnt find the email or address or something like that so i I had to make a gmail one.

[benji]

bummer... how frustrating for you

[phonemonkey]

FYI, I had trouble using my Google Apps Domain with my G1, I was getting a message saying a service was missing.  I logged into the admin account for my domain and clicked on "Add Services".  Choose Chat.  This fixed it for me.

[Skuggi]

Mine went right in with my apps hosted account.  when it asked me for my gmail account it just punched in me@mydomain.com  and my password, it went out and sync'd it fine. 

My setup, I do have pop3 access available, I don't know if that's making any difference, but it shouldn't. 

[THEREdesign]

Just got off the phone with T-Mobiles PDA support (third time) I finally got someone there to say "It can't be done...yet."  I'm returning the phone.

[phonemonkey]

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THEREdesign wrote:
Just got off the phone with T-Mobiles PDA support (third time) I finally got someone there to say "It can't be done...yet."  I'm returning the phone.

---

Thats BS.  They dont know what they are talking about.  I have a Google Apps Domain (going on a year now) and I was able to register it just fine.  You have to make sure you enable TALK in the Apps.

Email or PM if you need help.